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Disaster Recovery: Services, Supplies and Suppliers

Introduction

In recent years, many disaster-planning guides have published lists of supplies and companies that provide disaster services as well as sources of technical assistance. Research these services thoroughly - it is an essential part of the planning process. If possible, invite local service providers to visit your institution to become familiar with your site plan and collections in advance of an emergency. It is also a good idea to plan for back-up companies to provide critical supplies and services in case there is a community-wide or regional disaster. Consider coordinating with other local institutions.

The disaster planner should identify all appropriate disaster-response and recovery services. These can range from police, fire, and ambulance services to maintenance workers, insurance adjustors, and utility companies. Liaisons should be maintained with local emergency services so that they can respond appropriately in case of disaster. For example, you may want to provide the fire department with a list of high-priority areas to be protected from water if fire-fighting efforts permit. You may be able to arrange with the fire department to allow specific staff members from your institution to enter the building for evaluation or salvage if safety allows. It may be possible to rope off areas for arson investigation while allowing accessibility to other areas. All such agreements must be organized in advance for efficient response.

The following list includes companies that provide specialized services and information that may be useful in carrying out disaster recovery activities. Each entry includes the company's name, mailing address, phone number (when available), and a brief indication of their services. Inclusion in this list does not imply CPA endorsement.

Many other local resources can be identified through the Yellow Pages. Look under headings such as: dehumidifying equipment, which also includes firms that provide dehumidification services on-site and/or at their plants; fire and water damage restoration; janitor service for assistance with basic clean-up; pest control services, which will include fumigation as well as extermination; smoke odor counteracting service for firms that specialize in cleaning and deodorization; and water damage restoration. Local companies are likely to be less aware of current research and preferences associated with disaster recovery in libraries and archives, so the buyer must carefully evaluate them.

Before including any organization in an institutional plan, be sure to contact the company to verify that the information is correct, identify a contact person, gather cost estimates and other pertinent information.

Services, Supplies and Suppliers

Affiliated Warehouse Companies
P.O. Box 295, Hazlet, NJ 07730
908-739-2323
Source for warehouses (storage, refrigerated, freezer space). Can provide a list of regional sources.

Air Dex Corp.
2700 Post Oak Blvd., Houston, TX 77056
713-963-9600
In-situ refrigerant dehumidification.

American Freeze-Dry, Inc.
411 White Horse Pike, Audubon, NJ 08106
609-546-0777
A variety of recovery services, including freeze-drying, fumigation, smoke odor removal and cleaning.

American Institute for Conservation
1717 K St. NW, Suite 301, Washington, DC 20006
202-452-9545
Referral to conservators.

BELFOR USA
Emergency Hotline: 800-856-3333
Corporate Headquarters
4690 Joliet St., Denver, CO 80239
303-425-9700
Colorado Springs, CO
1040-A Elkton Dr., Colorado Springs, CO 80907
800-530-8411
Vail, CO
916 Chambers Rd., Unit B, Eagle, CO 81631
970-949-9490
Emergency: 888-949-9490

Blackmon-Mooring-Steamatic Catastrophe, Inc. (BMS CAT)
303 Arthur Street, Fort Worth, TX 76107
817-332-2770; 24-hour hotline: 800-433-2940
A variety of recovery services, including fire- and water-damage recovery, freeze-drying, odor removal, debris removal, deficant and refrigerant dehumidification, and mold remediation.

Clean Aire, Inc.
1006 Rabbit Run, Columbia, SC 29061
803-776-1117
Specializing in source removal duct cleaning, diagnostic air testing, IAQ inspections, HVAC system balancing, odor elimination.

Conservation Resources International
Springfield, VA 22151
800-634-6932
Conservation cleaning supplies.

Delmhorst Instrument Co.
Box 68, Towaco, NJ 07082
800 222-0638
Moisture meters and electrodes.

Disaster Recovery Services, Inc.
2425 Blue Smoke Ct S, Fort Worth, TX 76105-1031
817-535-6793
A variety of recovery services, including fire and water recovery, freeze drying, dehumidification, and cleaning.

Document Reprocessors
5611 Water Street, Middlesex, NY 14507
800-4-DRYING; 716-554-4500
A variety of recovery services, including vacuum freeze-drying, smoke odor removal, cleaning.

Dorlen Products
6615 West Layton Avenue, Milwaukee, WI 53220
800-533-6392
Water-sensing alarms.

Eastman Kodak Co.
800-242-2424
Reprocessing of Kodak film/microfilm.

Emergency Supplies for Collections
P.O. Box 3902, Seattle, WA 98124-3902
800-929-6886
Emergency response kits for corporate and private collections, museums, archives and libraries.

Epic, Inc.
654 Madison, New York, NY 10021
212-308-7039
Aqua Boy moisture meters.

Etherington Conservation Center
6204 Corporate Park Dr., Brown Summit, NC 27214
800-444-7534
ecc@icibinding.com
Document reproduction.

Film Technology
6900 Santa Monica Boulevard, Hollywood, CA 90038
213-464-3456
Restoration of 16mm and 35mm movie film.

Gaylord Brothers
P.O. Box 4901, Syracuse, NY 13221-4901
800-448-6160
Conservation cleaning supplies.

Getty Conservation Institute
4503 Glencoe Avenue, Marina del Rey, CA 90292
213-822-2299
Information on salvaging artworks.

Gonzo Corp.
P.O. Box 491, Canton, MA 02021-0491
800-221-0061
Smoke-Off cleaning sponges.

Graham Magnetics, Inc.
4001 Airport Freeway, Suite 400, Bedford, TX 76021
817-868-5000
Recovery of computer media.

ITA Inc.
Fort Worth, TX 76118
817-590-0055
Recovery of microforms, film, etc.

Jim Thompson & Company
800-839-6789
Specializing in commercial fire and water damage restoration.

Library of Congress
National Preservation Program Office
LM-G07, Washington, DC 20540
202-707-5213
Information.

Loss Control Services
3333 Nutmeg Lane, Walnut Creek, CA 94598
415-933-3365
Information and consultation on fire protection and recovery.

M. F. Banks Restoration Co.
800-843-7284
Dehumidification, smoke removal, fumigation. Call for closest regional office.

Munters Moisture Control Services
6900 Peachtree Industrial Blvd., Suite I, Norcross, GA 30071-1030
800-775-0935
Dehumidification and vacuum drying. Contact the national headquarters for closest regional office.

National Archives and Records Administration
Conservation Lab, NNPD, Room B-1, Washington, DC 20408
202-501-5630
Information.

National Center for Film and Video Preservation
2021 North Western Avenue, Los Angeles, CA 90027
213-856-7637
Information.

National Fire Protection Association
P.O. Box 9146, Quincy, MA 02269
800-344-3555
Fire prevention information and standards.

Northeast Document Conservation Center
100 Brickstone Square, Andover, MA 01810-1428
508-470-1010
Information about recovery, and referral to conservators.

Pest Control Services, Inc.
c/o Dr. Thomas Parker
14 E. Stratford Avenue, Lansdown, PA 19050
610-284-6249
Consultation on pest control and fumigation; mold recovery.

Professional Restoration
2494 West 2nd Avenue, Denver, CO 80223
303-922-4001

Protext
3515 Leland Street, Bethesda, MD 20815
301-718-1659
"RESCUBES" (collapsible polyethylene boxes for transport of water-damaged materials), and "REACT.PAK" (first aid kit for water-damaged books).

Randomex, Inc., Data Recovery Division
101 Billerica Avenue, North Billerica, MA 01862
800-466-0893
Salvage of computer media.

Re-Oda Chemical Engineering Co.
P.O. Box 424, Chagrin Falls, OH 44022
216-247-4131 (call collect)
Cleaning and deodorization of fire-damaged materials.

The Restoration Company
3120 Medlock Bridge Road, Building J, Norcross, GA 30071
800-843-7284
Wide range of recovery services for library/archival materials, including dehumidification, drying, smoke removal and deodorization, and fumigation.

SOLINET Preservation Program
1438 West Peachtree St. NW, Suite 200, Atlanta, GA 30309-2955
800-999-8558
Information and referrals.

Solex
1003 Wirt Road, Suite 107, Houston, TX 77055
800-848-0484

University Products
P.O. Box 101, Holyoke, MA 01041-0101
800-628-1912
Conservation cleaning supplies.

Unsmoke Systems, Inc.
1135 Braddock Avenue, Braddock, PA 15104
800-332-6037
Fire and water damage restoration, deodorization, dehumidification services; plus supply/equipment sales.

VidiPax
450 West 31 Street, 4th Floor, New York, NY 10001
212-563-1999
Videotape restoration, consulting, videotape supplies, forensic video services.

Wap International, Inc.
170 E. Freedom Avenue, Anaheim, CA 92801
800-237-2368; 714-871-8500
Turbo-Wet/Dry Vacuums; cleaning systems.

Wei TÕ Associates, Inc.
P.O. Drawer 40, 21750 Main Street, Unit 27, Matteson, IL 60443
708-747-6660
Freeze-dry/extermination machine.

Western Association for Art Conservation (WAAC)
1272 N. Flores, Los Angeles, CA 90069-2904
213-654-8748
Publications on disaster planning and recovery. Referrals to conservators.